About Company

T-Mobile is America’s “Un-carrier” and the nation’s leading 5G network. We are a company that is fearlessly disrupting the wireless industry by putting our customers first and eliminating their pain points. We’re known for our vibrant magenta brand, our customer-obsessed culture, and our reputation as one of the best places to work in the country.

Our team is made up of a diverse and inclusive group of innovators and problem-solvers who are passionate about changing the wireless game for good. We believe in building a team where everyone can be their authentic selves and thrive. Joining T-Mobile means becoming part of a high-energy, fast-paced, and supportive team that is committed to winning.

Job Description

Ready to launch a high-energy sales career with one of America’s most exciting and beloved brands? T-Mobile is urgently hiring for our retail team in the Dallas, Texas area! We are looking for motivated and outgoing individuals to join us as Retail Sales Associates (we call them Mobile Experts). This is a premier entry-level position, and no previous sales or wireless experience is necessary. We provide incredible, fully paid training to give you the skills and confidence to succeed.

As a Mobile Expert, you are more than a salesperson. You are a technology guide and a problem-solver who connects our customers with the products and services that keep them connected to their world. This role offers an amazing opportunity to earn a great income through a competitive hourly wage and a lucrative, uncapped commission structure. If you have a passion for technology and love connecting with people, and you’re ready for an immediate start, we want to talk to you.

What You Will Do

• Create a welcoming, positive, and energetic in-store experience for every customer who walks through our doors.
• Genuinely engage with customers to understand their unique wireless and technology needs, and recommend the best T-Mobile solutions to fit their lifestyle.
• Confidently sell smartphones, tablets, smartwatches, and our full range of innovative service plans to meet and exceed your monthly sales goals.
• Provide outstanding customer service, from answering questions and demonstrating devices to troubleshooting basic technical issues with a smile.

Why Join Us

• Join the “Un-carrier” and become part of one of the most dynamic and fastest-growing companies in the United States—no experience required.
• Receive best-in-class, paid training in a fun and supportive environment to become a certified “Mobile Expert” and master the art of sales.
• Benefit from a competitive hourly wage plus a lucrative, uncapped commission structure—your hard work directly translates to higher earnings.
• Enjoy incredible benefits, amazing long-term career growth opportunities, and a fun, diverse, and supportive team environment.

Key Responsibilities

• Build genuine customer relationships and loyalty by acting as a true expert on our full range of products, services, and promotions.
• Execute the end-to-end sales process: effectively identifying customer needs, presenting compelling solutions, overcoming objections, and closing sales.
• Consistently attain and exceed your monthly sales targets and other key performance indicators (KPIs).
• Assist with all aspects of daily store operations, including inventory counts, cash handling, and maintaining our vibrant visual merchandising standards.
• Actively participate in all ongoing training and coaching sessions to stay on the cutting edge of the latest mobile technology and sales strategies.
• Contribute to a positive, team-oriented store culture where everyone is committed to winning together.

Required Skills

• A naturally outgoing, confident, and friendly personality with a genuine passion for connecting with people.
• Strong verbal communication and active listening skills.
• A competitive spirit and a strong internal drive to achieve and exceed goals and targets.
• Tech-savvy, with a keen interest in and ability to quickly learn about the latest smartphones and mobile technology.
• A resilient and positive attitude; you thrive in a fast-paced, dynamic, and results-oriented environment.

Preferred Qualifications

• A high school diploma or GED equivalent is required.
• You must be at least 18 years of age.
• You must be legally authorized to work in the United States.
• You must have the flexibility to work a varied retail schedule, which includes evenings, weekends, and holidays.

Perks & Benefits

• A competitive hourly base pay combined with a generous, uncapped monthly commission structure.
• A comprehensive benefits package, including top-tier medical, dental, and vision insurance.
• A 401(k) retirement savings plan with a company match.
• An Employee Stock Purchase Plan (ESPP) allowing you to invest in our company's success.
• Generous paid time off (PTO) and paid company holidays.
• Deep discounts on T-Mobile service plans, smartphones, and accessories for you and your family.

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