About Company

For over 125 years, First Bank of Nigeria Limited has been the leading financial services institution in Nigeria and a premier brand in sub-Saharan Africa. We have been woven into the very fabric of Nigerian society, serving over 36 million customers through an extensive network of more than 750 branches. Our commitment is to our customers, our communities, and the economic development of our nation.

As “Nigeria’s Bank of first choice,” we are dedicated to a culture of excellence, innovation, and strong corporate governance. We offer a dynamic and supportive work environment where our employees can build long, rewarding careers. Joining First Bank means becoming part of an enduring legacy and a forward-thinking institution that is shaping the future of banking in Africa.

Job Description

Are you an experienced and results-driven retail banking leader ready to make a significant impact? First Bank of Nigeria Limited is seeking accomplished Branch Managers to spearhead our retail sales and operations in key branches across Nasarawa, Benue, Gombe, Adamawa, Niger, and Potiskum. This is a senior leadership role for a strategic thinker who can drive business growth, foster deep customer relationships, and lead a high-performing team to success.

As the Branch Manager, you will be the “CEO” of your branch, holding overall responsibility for its profitability, operational efficiency, and market reputation. You will be the face of First Bank in your local community, tasked with expanding our market share and upholding our legacy of exceptional service. This is a challenging and highly rewarding opportunity for a proven banking professional to take their career to the next level with Nigeria’s most respected financial institution.

What You Will Do

• Lead all sales and business development activities within the branch to drive profitability, balance sheet growth, and meet all targets.
• Develop, coach, and manage a high-performing team of account officers and branch staff to achieve their full potential.
• Cultivate and maintain strong, lasting relationships with high-value retail customers, SMEs, and local community stakeholders.
• Ensure the highest standards of operational excellence, regulatory compliance, and exceptional customer service delivery in the branch.

Why Join Us

• Take on a significant and autonomous leadership role at Nigeria’s most enduring and respected financial institution.
• Drive tangible business growth and make a direct impact on the economic landscape of your assigned community and region.
• Receive a highly competitive salary package, attractive performance-based incentives, and comprehensive benefits.
• Access unparalleled opportunities for continuous professional development and career advancement within our nationwide network.

Key Responsibilities

• Develop and execute strategic marketing and business development plans to drive branch sales, customer acquisition, and liability generation.
• Supervise, mentor, and build the capacity of account officers and other branch staff to achieve and exceed all business goals and KPIs.
• Implement and manage a structured customer relationship management (CRM) framework, including call plans, regular client visits, and service reviews.
• Actively market and cross-sell the full range of the bank’s retail products and services to new and existing customers.
• Monitor the branch's financial performance against budget, prepare accurate and timely reports for regional management, and ensure sound financial controls.
• Uphold the highest standards of banking operations, ethics, and full compliance with all CBN and other regulatory requirements.

Required Skills

• Strong and proven leadership, supervisory, and team management capabilities.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• In-depth knowledge of the Nigerian retail banking market, financial products, and core banking operations.
• Proven business development and strategic marketing skills with a results-oriented mindset.
• High proficiency in Microsoft Office tools (Excel, Word, PowerPoint) and financial reporting.

Preferred Qualifications

• A first degree (B.Sc. or HND) in a Business-related discipline (such as Banking, Finance, Economics, or Marketing) is required.
• A Master’s degree or a relevant professional certification (e.g., ACIB) is a significant added advantage.
• A minimum of 5 years’ relevant banking experience, with at least 3 years in a hands-on retail services or marketing capacity.
• You must have the legal right to work in Nigeria and be willing to be based in one of the specified locations.

Perks & Benefits

• A highly competitive and attractive monthly salary.
• A lucrative performance-based incentive and bonus structure.
• Comprehensive health insurance (HMO) for you and your eligible family members.
• A robust contributory pension scheme in line with Nigerian law.
• Access to leadership training, professional development programs, and clear career advancement opportunities.

Frequently Asked Questions

What is the minimum experience required for this Branch Manager role?

A minimum of 5 years of relevant experience in the banking sector is required, with at least 3 of those years specifically focused on retail services or marketing.

Is this job located in Lagos or Abuja?

No, this recruitment is specifically for our branch locations in Nasarawa, Benue, Gombe, Adamawa, Niger states, and Potiskum town in Yobe state.

Is a professional banking certification required to apply?

While it is not a mandatory requirement to apply, holding a certification like the Associate of the Chartered Institute of Bankers (ACIB) is a significant advantage.

What does the role of a Branch Manager entail?

The Branch Manager is the overall leader of a bank branch, with responsibility for driving sales and profitability, managing the branch staff, ensuring smooth operations, and building strong customer relationships in the local community.

Similar Job Openings

• Urgently Hiring: Retail Sales Associate / Mobile Expert (No Experience) – T-Mobile | Dallas, TX
• Urgently Hiring: Store Team Member / Sales Associate (No Experience) – Harrisburg, PA
• Urgent Hiring: Sales Representative Job for english speakers in Spain | HubSpot
• Medical Sales Representative (Immediate Hiring) – Fidson Healthcare | Ibadan