Job Description
Concentrix is urgently hiring Customer Service Representatives in Dallas for work-from-home positions available immediately. This is an excellent opportunity for job seekers who want stability, flexibility, and growth with one of the top companies in the customer service industry.
As a remote customer service agent, you will handle inbound calls, respond to customer inquiries, and resolve issues with professionalism and empathy. Concentrix provides extensive paid training to ensure you’re confident in handling a wide range of customer needs. Whether you’re new to customer service or looking to transition into a remote role, this job offers a supportive environment and the opportunity to build a long-term career.
With no prior experience required, this is the perfect entry-level role for recent graduates, career changers, or anyone ready to start working from home right away. You’ll enjoy competitive pay, performance bonuses, and the ability to grow within a global company that values teamwork and employee success.
At Concentrix, we don’t just offer jobs—we create careers. Many of our leaders began as frontline agents and worked their way up. If you’re a good communicator with a positive attitude and the ability to work independently, this is your chance to join a Fortune 500 partner company that’s hiring right now.
Don’t delay—apply today to secure your spot and start working from home with a trusted employer.
Key Responsibilities
- Answer incoming customer calls and provide support for inquiries.
- Assist with troubleshooting and resolving customer issues.
- Document interactions accurately in company systems.
- Meet performance targets including quality, call handling, and satisfaction scores.
- Provide empathetic and solution-driven service at all times.
- Collaborate with supervisors and teammates when escalations occur.
Desired Skills
- Strong communication skills (verbal and written).
- Computer literacy and ability to navigate multiple systems.
- Active listening and problem-solving abilities.
- Self-discipline and time management while working remotely.
- Professional attitude and customer-first mindset.
Preferred Qualifications
- High school diploma or equivalent.
- Previous customer service, call center, or retail experience (preferred but not required).
- Ability to work flexible schedules, including evenings or weekends.
- Bilingual skills (Spanish/English) are a plus.
Benefits
- Competitive pay: $16 – $18 per hour.
- Fully remote work-from-home opportunity.
- Paid virtual training with ongoing coaching.
- Health, dental, and vision benefits for eligible employees.
- Career growth and promotion opportunities within Concentrix.
- Performance-based bonuses and employee recognition programs.
How to Apply
Apply directly through the official Concentrix Careers portal BY CLICKING on the Apply Now button.
