Job Description

Are you ready to launch your career in customer service without needing prior experience? Teleperformance USA is urgently hiring Remote Call Center Agents in Dallas for an immediate start. This is a fantastic opportunity for motivated individuals looking for stable, flexible work-from-home employment.

As a remote customer service representative, you’ll be the voice of leading companies across retail, technology, healthcare, and financial services. Your role will involve answering inbound calls, responding to customer inquiries, resolving issues, and providing a positive customer experience every time.

What makes this opportunity even more exciting is the fact that no prior experience is required. We provide comprehensive paid training to equip you with the skills and confidence to succeed. Whether you’re just graduating, switching careers, or looking for extra income, this entry-level role is the perfect gateway into the professional customer service industry.

This is not just another call center job—it’s a chance to build a career with a global leader recognized as one of the best companies to work for worldwide. Teleperformance values diversity, work-life balance, and career growth. As part of our team, you’ll enjoy the stability of a world-class employer while working from the comfort of your home in Dallas.

If you’re a strong communicator with a friendly personality and the ability to stay calm under pressure, this is your chance to secure a job where you can grow and thrive. Don’t wait—apply today and start your career journey with Teleperformance!

Key Responsibilities

• Handle inbound customer calls with professionalism and empathy.
• Assist customers with inquiries, troubleshooting, and account support.
• Provide accurate product/service information and solutions.
• Document customer interactions in the system.
• Escalate complex issues to the appropriate department.
• Maintain performance targets including quality, call handling time, and customer satisfaction.

Desired Skills

• Strong verbal and written communication skills.
• Basic computer literacy (typing, navigating web pages, using email).
• Ability to work independently and manage time effectively.
• Problem-solving and active listening abilities.
• Positive attitude and willingness to learn.

Preferred Qualifications

• High school diploma or equivalent.
• Prior customer service or retail experience (preferred but not required).
• Ability to work flexible shifts, including evenings or weekends if needed.
• Bilingual skills are a plus (Spanish/English).

Benefits

• Competitive pay: $16 – $19 per hour.
• Work-from-home flexibility (remote setup provided).
• Paid training and continuous coaching.
• Health, dental, and vision insurance options.
• Career development and advancement opportunities.
• Employee recognition programs and performance bonuses.

How to Apply

Apply now via the official Teleperformance career portal: Apply Here